King of Prussia Mall Tours

Breakfast was fresh and parking was Plenty and safe. Beautiful property

This review is for room #106 and general hotel. Property is well lit but the entrance is a little difficult to find. The flagpole marks the entrance. Grounds look well kept. The inside & outside of the actual building looks well kept. Someone mentioned in a past review that road noise can be loud? We heard the trucks & cars but honestly, it was not loud at all. We were on the bottom floor, next to the road. Deposit for incidentals: $20 a stay. But they do charge $100 pet deposit. We did not travel with pets and did not see or hear any pets. Parking is ample and free. Laundry is on the 2nd floor and is $5 a load. Area is very industrial and fast moving. If you like to walk/jog in the morning I suggest staying on the property. You can easily do laps around the building. Purchasing items from the hotel ex: water bottle, snacks, Tylenol, tampons is EXPENSIVE. THE POOL IS CLOSED! Has been closed since COVID. This is really disappointing. Honestly. The website reflects the pool and I booked because of the pool. Had I asked about the pool before checking in, I would have booked elsewhere. There is plenty of out door games for the kids to play and the front desk has board games. Basketball, corn hole, and some other games. The exercise room is small. 3-4 machines in a tiny room. Not sure if the machines worked, as I did not use the machines. Any staff I met were friendly, knowledgeable, and very helpful. Check-in took maybe 10 minutes. ABSOLUTELY NO SMOKING ON OR IN THIS PROPERTY. I

I was disappointed in the room I booked online from the pictures was not the same room I actually stayed in upon my arrival and the front desk clerk was not the nicest to be accommodating. I had to contact Expedia directly to get the situation resolved.