The property itself is fabulous -- a lovely, spacious condo right in River Run village. The hot tub was great and not too busy since they have 3 of them. The price is high, but that is to be expected for a great space in a location like that. There were some things we didn't expect though, and weren't really happy about:
- The management company requires you to sign a very lengthy contract in addition to the standard Vrbo agreement. It's like you're signing for a 6 month lease, not a 1 night stay.
- Vrbo confirmed my rental was booked, and I didn't immediately see the emails about the extra contract. The management company threatened to cancel my reservation if I didn't sign that extra contract right away, causing me stress over a reservation that had already been confirmed.
- You have to pick up the keys at a different location, and your keys are accessible to others sharing the same keycode. It'd be easy for someone to steal the keys to multiple properties and just try every door until one works.
- You can't check in until 4:30, so we got to our room at 4:45 and were surprised to find the cleaning staff in our room. They left immediately, so whatever they didn't finish cleaning before we arrived was left uncleaned.
Overall it's a great condo but these issues really took away from the experience. I'd save some money and go elsewhere next time, Keystone is a short drive from anywhere you can stay in Dillon and you don't need to stay on the resort to have a great time.