The property absolutely delivered on the location, amenities, view and square footage of the suite. Unfortunately the cleanliness and service levels did not - from an undisclosed pigeon nest under the bbq (and the mess associated), to a very soiled shower liner, a broken shower nozzle, grungy coffee pot, old cutlery/dishes & pots, ill fitting sheets and more. For the rate we paid daily (our booking was 7 nights) we did not feel we received fair value.
We specifically chose that suite as we were hosting family and bought our speciality meats accordingly. The host was receptive at first but once she brought in her “business partner”, the interaction and therefore trajectory of working out a mutual ly agreeable solution evaporated. The host knew about the nest but was hoping we wouldn’t need the bbq that was advertised and prominent in the listing.