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"The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back"

"Clean and quiet room. Excellent onsen. Nice staff. Close to ski lift. "

"The staff were AMAZING and helped me with several issues of my own cause. The heater in the room worked well. The bed mattress was uncomfortable but sleeping on the duvet always helpful. The tubs were deep and water hot.. happy with my stay "

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"Clean, nice staff, easy to drive to. "

"Beautiful view, relaxing hot spring bath. Super friendly staff!"

"Nice onsen hotel and we had a spacious Japanese style room. The dinner and breakfast package was excellent. The onsen facility is good. "

"Great hotel, excellent rolm, very relaxing and quiet. Wonderful onsen and delicious dinner."

"Breakfast was delicious and lots of kind foods ! "