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"The bathroom was tiny for a room that was charged for 4 adults by the hotel. Its almost like a cruise ship bathroom with extermely poor design from the sink (practically no space to keep the stuff - you would have to hold your things and keep it outside the room) to the towel rack which is very high and directly over the toilet. No automated flush (airport have a better toilet). Curtain in the bathroom. Only one mirror outside the room by the main door and if you are getting ready - you will be hit by the door. Also, entire hotel has "strict" directions for the guests. Don't do this or that - not treating them like adults. They replaced water bottles with an empty jug that you would have to fill out from the lounge area. Jug so poorly designed that you would likely spill water in the room. The room should not be sold for a family of four and not charged children as adults for everything just because you are able to fit two double beds in the room. Also, the night pyjamas are hidden in the drawer and just one long shirt (unsure if anyone wears them). Not recommended. Staff told me this is what you would get if you want to "save" money - I was confused!"

"Great hotel if your an early morning person constuction noise begins at 8am good luck!!!!!"

"Excellent room orientation. Very friendly staff. Very clean. Free coffee is a very big perk. ."

"Repeat visitor, always pleased with our family stay at the Universal Port Hotel. Convenient access to Universal Studios, Universal City Walk, Kaiyukan and Tempozan, Train station and more. Breakfast buffet is great and several dining options very close by. "

"Great location and super convenient stay in Umeda. The hotel is directly connected on the 2nd floor to the station area, and it is very easy to walk to LUCUA and Grand Front for shopping and dining. There are also many restaurants right downstairs, and a supermarket in B1, which made everything very easy during our stay. The only downside was that the room was a bit small, especially if you have larger luggage. Other than that, it was an excellent base for exploring Osaka and very convenient overall."

"Loved the adjoining rooms for a group of 6 adults and teens. Close to the station and great ammenities. "

"Rooms are too small ! Breakfast not good variety!"

"Hotel is beautiful, well located and the staff is attentive and helpful. The room is a bit small, which is expected for hotels in Japan so maybe look for bigger room options if you are traveling with multiple, big luggage. "

"Location was great. Near train station, subway, Dotonburi, eatery, etc. The property looks new, in great condition. Price was competitive plus it comes with breakfast inclusive. I stayed at the Kyoto Chijo Omiya branch) too (b4 coming to the Osaka Namba branch which is an older property but still cosy, well maintained and slept well there as well. Would use Toyoku Inn again."