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"No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com"

"Good "

"Great stay!"

"Good for an overnight stay and no more. "

"Yes. Everything are above my expectations."

"Beds were clean, nice and firm. They provided airport shuttle to Narita. "

"It is great to have the hot spring right inside the hotel! It would be nice to have tea bags provided in the room instead of asking the front desk. "

"Some worker in the front desk they don’t understand it’s hard to communicate they cannot explain your question,"

"Everything fantastic but the fact you had to pay to access the pool was a let down "