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"Breakfast was yummy as aways restocked. The staff was working hard throughout our entire stay "

"The room was functional and the blackout shades were perfect. The free shuttle to the airport was also a great feature"

"We stayed here for one night after our flight got in before we took the train to Kyoto. It was a clean and relaxing place to get some sleep after a long day of travel. There’s a FamilyMart on the property making snacks and late night meals easy. They also have a wonderful breakfast that we enjoyed before heading to Shinagawa Station. I would definitely recommend staying here."

"Very clean, quiet room. The room was very small which I understand is normal in Japan. Highly recommend the buffet breakfast which was fantastic. The room has shampoo, conditioner, body wash, pajamas and slippers and there are free amenities such as toothbrushes and toothpaste, face masks and tea by the check in desk. Would love to stay here again."

"Excellent hotel very close to Narita Airport with free shuttle service. Great amenities with several food/beverage choices, a small Japanese rock garden and cherry trees in bloom around the parking area. We enjoyed relaxing at the Coffee Lounge. Wonderful service from staff. Will stay again just to try restaurants on premises - especially the buffet at Serena."

"very convenient from the airport"

"Excellent Services"

"Great value and very convenient."

"Room is small but onsen bath was lovely"