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"I have had several great stays at Airport Diana Hotel over the last couple of months. I have used the hotel as a base while in Nepal and it's such a comforting feeling knowing that I am going to a place that I enjoy, great staff at the front desk, dining room, kitchen, housekeeping, driver to airport pick up/drop off and even the security gentlemen. The staff are all so polite and kind and offer suggestions on how to get places and one of the owners even took me to the bus stop outside on Ring Road to make sure I got on the right bus to Nagarkot. I stayed here in 2025 as well and it's just great!! The breakfasts and food in general are worth a mention and the roof top is pleasant too. The Manager, Aananda, is always there in the lobby/ hotel to great you with kindness and sincerity. Unfortunately I don't know all the front desk staff's names but Rabi and Surparna are worth a mention and one of the Owners/ Supervisors, Diwas, and all the other staff are just great! I highly recommend the Airport Diana Hotel for authenticity and a great Nepalese stay and they always welcome you back with a refreshing drink upon entry."

"Staff very polite and nice"

"Absolutely loved my stay at Hotel Jay Suites! The location is perfect for exploring Thamel, and everything is within walking distance. The rooms are clean, cozy, and well-maintained. What stood out the most was the staff — super friendly and always willing to help with anything. Great value for money. Highly recommended!"

"Just a great hotel over all, had no issues or complaints, wish my stay could have been longer!"

"The location is great . Only thing I didn’t like was the bed . It was not as comfortable. Any motels nearby had better mattress and pillows . Had a hard time sleeping . Food is amazing and staff really helpful."

"Enjoyed my stay! Staff very friendly and helpful."

"I wouldn’t stay again."

"Busy and noisy inside and outside of building. Management doesn’t care about the guest at all. Sorry for a such a beautiful hotel and location"

"Excelente hotel buena ubicación buen servicio habitacion muy grande y comoda el personal muy amable y servicial el hotel se merece un 10 de 10"