Katana West Vacations from ￥116,429

We arrived after checkin time but the room was still not ready. The person on the desk took a mop and bucket in himself. Left some clothes on the floor in the bathroom while showering and they got dusty from the dirty floor. The bedroom floor had been mopped but was still gritty to walk on. Left some clean clothes on the desk to wear while flying home the next day. In the morning they were soaked through from the ceiling leaking water. We told someone but he didn’t seem to care. No idea about breakfast as we were not told anything about whether it is even available. The bed and shower are good, but that’s about it. Our stay was very disappointing, as was our dinner at the attached restaurant next door.

We took the Family residence suit, was very spacious, clean, super view, with a private access to the beach. Paid premium price, But was it worth it for that price, Not really. We had half board, food was good. The property is old, the doors hasn't got key less entry. Overall i would give a 7 out of 10.

Th

The hotel is absolutely beautiful and the pool provided a lovely cooling break aftwr a long day. Breakfast was incredible. Additionally, the staff was so kind and even let me check out late due to an evening flight. I highly recommend this property.