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"As always The Basic hotel delivers a phenomenal experience. The staff is always friendly and welcoming. At the beginning of check-in the staff immediately recognized our vip rewards. Which our room was then upgraded. My family and I would recommend this hotel to family and friends anytime. Thank you all for always giving us a great experience. "

"Great hotel. Near bus and train stations."

"Good location, good room size, well kept, clean, modern, good spa"

"This hotel is close to a major shopping mall and the Hakata JR Station (also a stop for the Shinkansen as well). The staff were very friendly and also very accommodating. The rooms were of decent size for Japanese standards. The room looked a little dated, but at least it was clean. The hotel staff were very friendly and helpful. When we shipped our luggage to the next hotel, the hotel staff were able to tell us the price, filled out the paperwork for us and let us know when to expect it. They even helped us to put on a fragile sticker on one of our luggage. All we had to do was to pay for the service. I would definitely come back to this hotel again as the experience was great."

"Great location "

"This hotel is super good! Bathroom (a big bathtub) and toilet are separated. This is unusual compared to other same class hotels. Nice interior. Breakfast is fabulous! Full of varieties! I have nothing to complain."

"most staff speak good english. convenient store nearby. walkable to shopping areas"

"The staff are very courteous and friendly and are accommodating to our needs "

"Very close to the train station. Rooms are small compared to other hotels I stayed in Japan."