Kaplna Vacations from ￥284,955

Our room was on 10th floor and was absolutely amazing, stylish wooden Japanese style walls with loads of mirrors, a comfortable bed, super modern bathroom with bath and shower. The room was really well equipped including a minibar, safe, hairdryer and a kettle. The breakfast was also great, I loved the locally grown cucumber and tomatoes, Slovakian traditional foods and gluten free bakery available upon request. The staff were friendly and helpful. The best of all the hotel has a gym! The only thing for possible improvement would be the slow lift and the view around the hotel from our room. But I’d definitely recommend Yasmin to anyone who wants to stay in Košice and will stay there again! For me 10/10

Very nice stay. Clean, great location, very friendly staff. The AC worked great in the heat. The breakfast was amazing!

Arrived to the hotel poor front desk agent was very helpful and got me a room while trying to communicate with expedia. The room had the AC off and I was told at check out "sorry the manager does not want to activate"" im sorry what? This hotel should NEVER be listed as options for Bratislava as it is in a completely different city! Full price for an uncomfortable night with no sleep due to no AC??

This was my second time staying at the hotel and if I ever go back to Kosice, I’ll stay here again. The hotel has a fantastic location: very close to the train station and is very close to downtown. The rooms are beautiful and big. The hotel has a fantastic restaurant with delicious food and big breakfast was included in the price.

Town - lovely, hotel - lovely, room - lovely. General communication - poor. On arrival, there was confusion as to whether we had booked breakfast (even though "free breakfast" is shown on Expedia website.) I deferred to the hotel and agreed that maybe we hadn't since no specific mention on my booking. Well, we had a welcome drink confirmed anyway. No, apparently they don't do this anymore. Nothing offered in return, just hard luck. Later that evening my husband went to turn on the kettle that the hotel had provided in our room and immediately all the electricity went off. He went to inform the hotel and was made to feel that it had to be his fault that this had happened. Three times he told them that he had merely turned on their kettle, nothing else, but each time was questioned further - could it have been something else he did? The next morning we went out for breakfast in a nearby cafe. On checking out we were asked if we had eaten breakfast at the hotel. I confirmed that we had gone elsewhere because we understood that it wasn't included. I was told that the hotel had realised the night before that it was indeed included - it would have been helpful if we had been told at that time. We were offered the chance to have it, but by then it was too late. We were also offered the chance to take some food away with us, but, again, we had to rush and were only able to take 2 croissants. This was, at least, appreciated. Lovely place, but poor customer service.