Find hotels in Kanzenze from ￥3,237

"Clean room & friendly staff"

"Very clean room and resort. The food and hospitality was great!"

"Really enjoyed staying here for a couple of nights . Conveniently located for a stay while visiting the beautiful gorillas of the nearby Volcanoes N.P. The staff was super nice, the tent was cozy and was surrounded by the gorgeous peaks of the 5 volcanoes. Food was good and the property dog friendly and cute. Couldn't ask for more."

"Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not."

"great place"

"Un petit paradis sur terre Très bon accueil Tout le personnel était au petit soins pour nous "

"Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’...

"inconvenient water issue/ inconvenient water issue/ inconvenient water issue/"

"The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room."

"Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. "

"Great place to stay! Excellent customer service. Will definitely stay again."

"The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries."

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"This is an absolutely beautiful, serene place to stay, you are fully immersed in nature. The lodges are so comfortable and stylish, we slept so well. The food was absolutely delicious. The customer service was excellent. The rooms were spotless, with fabulous lake views. The swimming pool was clean and welcoming in the heat. Lots of activities on offer, you are really cared for. "

"Un personnel très serviable et un service irréprochable "

"I was working remotely and enjoyed the peaceful vibe and strong internet. The views helped me relax after meetings."

"Home away from home "