This property has a 2-twin bed bedroom and bathroom upstairs, and a king and HUGE master bath upstairs with a sitting area and TV (the couches might fold out), then a queen downstairs with a bathroom just outside the door. This was a perfect set-up for my daughter and her husband (king), my 2 grandsons (2 twins) and me (queen) in coming to HI to scatter my husband's ashes.
The "hiccup" involved the fact that a number of the venetian blinds (and, most particularly, the one in the queen room!) did not have "strings" to lower the blinds! And, no, we're not dumb - we know how to close venetian blinds :-) So I had to put a blanket on the bottom 1/2 of the window, because my room (on the ground floor) was right by the main walkway, there was a light outside at night, etc.
We tried to contact the property manager, but did not hear a response.
Also, weirdly, the day after we left, apparently the cleaning crew "met" someone leaving the house. I was texted by the property management company, but it wasn't us (we had left the island the morning before). I'm not quite sure how that happened.
Very easy to follow the directions that the property management company sends, also super easy to have a door "combo" versus a key. FWIW, though they say "don't use your GPS", the Waze app found the property with zero problem.
Though the property has a couple of the Big Island Revealed books (the "blue book"), there is now an app that isn't enormously expensive (by the same people) that is up to the moment with information. Especially helpful after COVID were some of the locations/restaurants/etc. are closed.
Also, the closest beach is great for snorkeling! Go out the gated community gate from the house, then turn LEFT on the main road (right would take you back to the roundabout and out), then LEFT again on the very next road. It's gated too, but just say you're going to the beach. Drive all the way down. Lots of sea life there! A nice touch was that the house had reef-friendly spray SPF spray. Suggest you bring your own shampoo/conditioner as the shampoo they provide isn't particularly plentiful (no worries, just a thought).