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Tourist Hotel

3.0 star property

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At Tourist Hotel, you can look forward to a free breakfast buffet, an airport shuttle, and a garden. For some rest and relaxation, visit the sauna or the hot tub. The on-site international cuisine restaurant, The Grill, offers breakfast, lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services

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Policies

Check-in

Check-in time starts at 11 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are available for UGX 25400 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: UGX 25400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Tourist Hotel have a pool?

Yes, this property has an outdoor pool.

How much is parking?

Self parking is free at this property.

What time is check-in at Tourist Hotel?

Check-in begins at 11 AM.

What time is check-out at Tourist Hotel?

Check-out is at 11 AM.

Where is Tourist Hotel located?

Located in Nakasero, this hotel is within a 10-minute walk of Owino Market, Embassy of Belgium, and Independence Monument. The Parliament of the Republic of Uganda and Embassy of France are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.0

4.0

Cleanliness

3.8

Location

4.6

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 5 out of 14 reviews
Rating 4 - Poor. 4 out of 14 reviews
Rating 2 - Terrible. 5 out of 14 reviews

Reviews

Verified

2/10 Terrible

Chakib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service for a good location

The hôtel was in construction and no communication with the management
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed.

The hotel was closed for renovation when I arrived. This caused me considerable stress. Eventually I found out the the Speke Hotel was owned by the same company and they gave me accommodation. PLEASE remove the Tourist Hotel from your list until it is open again.
Verified

2/10 Terrible

lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the most god aweful hotels ive ever stayed

It was terrible! Terrible! The bed was just a matress, the room was more like a shed house, there was virtualy no windows. It smelled, the next day i ran for my health! Do not stay here unless your wanted by the FBI or any government agency !
Verified

6/10 Okay

Terrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wildlife in Africa

Confusion on arrival as confirmation had been received from another agency not hotel.com. So0rted out without difficulty.Staff very helpful.Room left much to be desired and eventually the bed bugs won and I was moved.
Verified

6/10 Okay

Verified traveler

中心部にあります

ミニバスターミナル付近と市場付近にあり、 場所は良いです。 レストランのみ、WIFIあり便利です。 ホテルは目立ちますが、入口はわかりにくいです。 その分、ガードマンがいてセキュリティはシッカリしてます。
Verified

4/10 Poor

Jean

Disliked: Property conditions & facilities, room comfort

En forfærdelig larm, døgnet rundt fra markedet.

Det var meget svært at få sovet. Om morgenen kl. 4-5 begyndte markedet at åbne og støjen steg langsomt i styrke. Om natten var der larm fra lastbiler der lossede varer til markedet. Værelsesstanden afveg betydeligt fra billederne i kataloget. Værelset var noget mere slidt.
Verified

2/10 Terrible

Ram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that glitter is not gold.

The advert on the net are far from reality. The rooms are so small that you cannot even stretch yourself. No air con. No hot water in the bathroom in day time. during night it is just lukewarm. So Called white Towel had become pale and treads were showing out. The palce is just next to the vegetable market where one cannot sleep the whole night due to the noise. The plumming work is of the most inferior quality even the toilet sheet had crack. Other facilities like sauna, steam, gym are a total lie. On enquiry about these facilities it was told that one can utilize these facilities in other sister concern called Dolfin suits which takes almost 30 mins drive by taxy and 30000 UGX. Over all the stay was anti climax.
Verified

6/10 Okay

daniele

Liked: Cleanliness

Tourist Hotel

Buon livello qualita prezzo. camare buon livello di pulizia e acqua calda con veltilatore. Ristorante buon livello sia di scelta che di qualita. unico difetto leffermente rumoroso durante la notte a causa traffico, cittadino
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a star Hotel just a Lodge!

Its located middle of a very busy market in Kampala City and too much traffic. Needs to take care your mobile, cash etc. my friend in uganda shifted us to another hotel in very next day. you will get lot of other hotels cheaper and far better than this but do not have online booking it seems // other than that its okay.
Verified

4/10 Poor

Aman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take care of your stuff

My client in Uganda insisted and canceled my booking in tourist hotel. He said theft is a regular event here, your stuff is not safe here, he changed my hotel and paid my cancellation fee, he was that scared.
Verified

2/10 Terrible

Godwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in a crowded noisy viccinity.

The hotel management was very rude and lacked any bit of courtesy. Incosiderate and Shylock. I had to check out on 2nd day to another hotel where I enjoyed great customer service & exquisite facilities.
Verified

4/10 Poor

Janey Mac

Disliked: Cleanliness, property conditions & facilities, room comfort

Poorly managed with no focus on customer care.

Arrived at 5.30 am from airport and manager charged me full rate instead of half rate , I insisted on refund. Food was poor and there was no hot water supplied. Room was drab. On 2 occasions , manager said there was no change available and they would owe me - I stood my ground and surprise surprise change was provided. I could not wait to get out - I moved to another hotel even though I had already paid to stay in TH for the same night. Even then , they said they had undercharged me $5 for the night I did not stay and security at door held me up until I paid. Staff tried but were the victims of very poor management / ownership. You get what you pay for - you get even less with this hotel.
Verified

6/10 Okay

tim

Disliked: Cleanliness, room comfort

Very average hotel just ok for broke student

Hotel was ok, I was broke. So not much choice. Not my best hotel neither my worst. If you are broke or low budget, perfect hotel for you. Its downtown easy access to everything. But it is also opposite to a market.
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

very noisy

enjoyed the meal and proximity however being close to the market means the traffic never stops