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"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"nice breakfast"

"Older property, but great service from the staff and the happy hour hospitality is a wonderful way to end a long day!"

"夕食の雰囲気もとてもいいお部屋で、 ご馳走が沢山出て、最後の美味しい釜だきのご飯が食べられないと言うと、おにぎりにして頂いて感激しました。 露天風呂つきのお部屋も最高でした。"

"Great stay!"

"Great meal. Noisy neighbor (upstairs?) was annoying."

"Very good, very limited English. The villa we stayed in was perfect. The hot spring water was wonderful."

"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...