Jialeshui Falls

Staff was quite helpful.

We had a fantastic stay at this hotel - it’s truly impressive. The rooms were spacious, spotless, and offered plenty of storage, while the bathroom was bright with a powerful shower. Breakfast was excellent, with a wide variety of fresh, healthy options. My only issue was that the pool closed for 1.5 hours around midday for cleaning. While it’s understandable for the pool itself to be unavailable, the surrounding outdoor area was also closed, meaning we had to leave the sunbeds, which felt unnecessary and a bit abrupt (other guests nearby agreed with us also). That said, I would still highly recommend this hotel. It’s beautifully designed, in a great location, and overall a wonderful place to stay. If they improved how the pool cleaning is managed based on customer feedback, it would be perfect.

first time to stay at Grand Hi Lai Hotel, Front desk is very helpful and nice. I'm very happy that the hotel is willing to meet my request.