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High1 Grand Hotel Convention Tower

4.5 star property
Luxury hotel with a fitness center and spa services

Choose dates to view prices

High1 Grand Hotel Convention Tower offers tranquility and convenience. Enjoy a lush garden, modern amenities like an onsite bar and gym, plus practical services such as dry cleaning/laundry and complimentary self-parking, highly valued by regular guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
The current price is ￥12,892
￥14,324 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Superior Triple Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Ondol

Minibar, in-room safe, desk, laptop workspace

Superior Double Ondol

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Superior Room (Ondol)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Ondol)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Futons

View all photos for Luxury Suite Double

Minibar, in-room safe, desk, laptop workspace

Luxury Suite Double

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Deep soaking bathtub
Hair dryer
  • 84 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

[Coffee PKG] Superior Double Room + Coffee for 2

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed

[Coffee PKG] Superior Twin Room + Coffee for 2

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Coffee PKG] Superior Double Ondol + Coffee for 2

Minibar, in-room safe, desk, laptop workspace

[Coffee PKG] Superior Double Ondol + Coffee for 2

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Coffee PKG] Superior Room (Ondol) + Coffee for 2

Minibar, in-room safe, desk, laptop workspace

[Coffee PKG] Superior Room (Ondol) + Coffee for 2

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Futons

[Coffee PKG] Superior Triple Room + Coffee for 2

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Airtel] Luxury Suite Double

Minibar, in-room safe, desk, laptop workspace

[Airtel] Luxury Suite Double

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [Airtel] Superior Double Ondol

Minibar, in-room safe, desk, laptop workspace

[Airtel] Superior Double Ondol

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Airtel] Superior Double Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Airtel] Superior Double Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for [Airtel] Superior Room (Ondol)

Minibar, in-room safe, desk, laptop workspace

[Airtel] Superior Room (Ondol)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Futons

View all photos for [Airtel] Superior Triple Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Airtel] Superior Triple Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Airtel] Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Airtel] Superior Twin Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Cable car] Luxury Suite Double

Minibar, in-room safe, desk, laptop workspace

[Cable car] Luxury Suite Double

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [Waterpark] Luxury Suite Double

Minibar, in-room safe, desk, laptop workspace

[Waterpark] Luxury Suite Double

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [Cable car] Superior Double Ondol

Minibar, in-room safe, desk, laptop workspace

[Cable car] Superior Double Ondol

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Waterpark] Superior Double Ondol

Minibar, in-room safe, desk, laptop workspace

[Waterpark] Superior Double Ondol

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Cable car] Superior Double Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Cable car] Superior Double Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for [Waterpark] Superior Double Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Waterpark] Superior Double Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for [Cable car] Superior Room (Ondol)

Minibar, in-room safe, desk, laptop workspace

[Cable car] Superior Room (Ondol)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Futons

View all photos for [Waterpark] Superior Room (Ondol)

Minibar, in-room safe, desk, laptop workspace

[Waterpark] Superior Room (Ondol)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Futons

View all photos for [Cable car] Superior Triple Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Cable car] Superior Triple Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Waterpark] Superior Triple Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Waterpark] Superior Triple Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Cable car] Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Cable car] Superior Twin Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Waterpark] Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

[Waterpark] Superior Twin Room, Non Smoking

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 2 Twin Beds

[Airtel] Standard Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for [Coffee PKG] Luxury Suite Double + Coffee for 2

Minibar, in-room safe, desk, laptop workspace

[Coffee PKG] Luxury Suite Double + Coffee for 2

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
Gangwon, Jeongseon, 265, High1-gil, Sabuk

What's nearby

  • Gangwon Land Casino - 7 min walk - 0.6 km
  • High 1 Ski - 5 min drive - 2.7 km
  • Manhangjae Hill - 17 min drive - 14.9 km
  • Cheoram Coal Mine History - 47 min drive - 39.9 km

Getting around

  • Taebaek Station - 24 min drive
  • Yangyang (YNY-Yangyang Intl.) - 127 min drive

Restaurants

  • ‪황소식육실비식당 - ‬4 min drive
  • ‪운암정 - ‬7 min walk
  • ‪Smart Table - ‬3 min walk
  • ‪Grand Table Buffet - ‬1 min walk
  • ‪윤식당 - ‬4 min drive

About this property

High1 Grand Hotel Convention Tower

Luxury hotel near Gangwon Land Casino
Consider a stay at High1 Grand Hotel Convention Tower and take advantage of a garden, dry cleaning/laundry services, and a bar. In addition to a gym and a business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Concierge services, a banquet hall, and 7 meeting rooms
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like safes and bathrobes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Skiing
High1 Grand Hotel Main Tower
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 985 reviews
The price is ￥12,079
￥13,421 total
includes taxes & fees
Nov 23 - Nov 24
High1 Grand Hotel Main Tower

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KRW 49,000 for adults and KRW 25,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill
  • World Fusion(Korean Soup)
  • 월드퓨전(해장국류 3종 중 택1)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 18,794 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Check-in and check-out times are arranged in groups for the following time slots, based on room availability: Slot A, check-in at 12 PM and check-out at 8 AM; Slot B, check-in at 3 PM and check-out at 11 AM; and Slot C, check-in at 6 PM and check-out at 2 PM.
The listed adult breakfast fee applies to guests ages 13 and older. The listed child breakfast fee applies to children ages 7-12. The breakfast fee for children ages 4-6 is KRW 10,000, and there is no breakfast fee for children ages 0-3.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 49000 for adults and KRW 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Convention Hotel Sabuk
Convention Sabuk
High 1 Convention Hotel Sabuk
High1 Grand Hotel Convention Tower Convention Hotel Jeongseon
High 1 Convention Sabuk
High 1 Convention Hotel Jeongseon
High 1 Convention Jeongseon
High 1 Convention
High1 Grand Hotel Convention Tower Convention Hotel
High1 Grand Convention Tower Convention Jeongseon
High1 Grand Convention Tower Convention
High1 Grand Convention Tower
High1 Grand Hotel Convention Tower Hotel
High1 Grand Hotel Convention Tower Jeongseon
High1 Grand Hotel Convention Tower Hotel Jeongseon
High1 Grand Hotel Convention Tower (Convention Hotel)

Frequently asked questions

Is High1 Grand Hotel Convention Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at High1 Grand Hotel Convention Tower?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at High1 Grand Hotel Convention Tower on Nov 23, 2025 start from ￥12,892, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at High1 Grand Hotel Convention Tower?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at High1 Grand Hotel Convention Tower?

Check-out is at 11:00 AM.

Where is High1 Grand Hotel Convention Tower located?

Situated in Jeongseon, this luxury hotel is steps from Gangwon Land Casino and 1.9 mi (3 km) from High1 Ski Resort. High 1 Ski is 1.8 mi (2.8 km) away.

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High1 Grand Hotel Convention Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 335 out of 522 reviews
Rating 8 - Good. 139 out of 522 reviews
Rating 6 - Okay. 30 out of 522 reviews
Rating 4 - Poor. 9 out of 522 reviews
Rating 2 - Terrible. 9 out of 522 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Junhyung

Liked: Cleanliness, staff & service, property conditions & facilities
별로 없음
Stayed 1 night in Oct 2025

10/10 Excellent

JAE SEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗한 호텔

객실깨끗합니다.다만 호텔주변에 편의점이 없는것과 프론트데스크와 객실이 너무 멀어서 불편할수 있습니다.
Stayed 1 night in Aug 2025

10/10 Excellent

Yeongtae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대자연속 최대의 힐링 공간입니다.
Stayed 1 night in May 2025

10/10 Excellent

SEUNG KWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 객실 온화하고 부드러운 분위기, 여러 시설들 등등 휴양을 즐기며 쉬기에 충분했습니다.
Stayed 1 night in Apr 2025

8/10 Good

Jootaik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 조용했으며 부족함이 없었습니다
Stayed 1 night in Mar 2025

8/10 Good

SUNJANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

청정

매우 깨끗한 청정지역이지만 객실전체 창문이 없어서 신선한 공기로 환기를 못하는것이 큰 단점
Stayed 2 nights in Dec 2024

10/10 Excellent

Sea Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋습니다

매번 강원도 갈때는 하이원 컨벤션 호텔을 이용하는데 좋습니다. 다만 뷔페 가격이 너무 상승했고, 자체 쿠폰을 발행하는데 미리 고지를 해줬으면 합니다. 방은 청결하지만 너무 건조하니 수건등으로 가습기 대용 사용하세요
Stayed 1 night in Oct 2024

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 침구류가 푹신해요. 통창이라 외관을 보면서 쉬기좋습니다. 주변에 갈곳이 많이 없긴하지만 리조트 내부의 시설만 이용한다면 추천합니다.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30개월아이랑 함께 만족해요.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yeongtae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하이원은 늘 평온한 휴식처가 되어줍니다.
Stayed 1 night in Sep 2024

6/10 Okay

YUJUNG

Liked: Staff & service, room comfort
Disliked: Cleanliness

한국에 베드버그가 있는 숙소가 있을 줄이야

방 크기라던가 전체적인 인테리어는 깔끔하고 좋았습니다. 다만 숙박후 베드버그로 2주째 피부과를 다니며 고생 중인 것을 생각하면 너무나 아쉽네요. 또한 체크인 카운터에서 너무나 먼 객실동도 좋은 경험은 아니었습니다
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았어요.
Stayed 1 night in Aug 2024

10/10 Excellent

Jinsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
늘 쾌적함과 즐거움을 주는 곳이죠
Stayed 1 night in Aug 2024

10/10 Excellent

Seung Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 주창장도 넓고 객실상태도 좋고 너무 좋았어요
Stayed 1 night in Jun 2024

10/10 Excellent

Kyungsook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하이원그랜드호텔 컨벤션타워

안가본 곳이어서 숙소로 잡아봤어요. 다친 다리 회복중이라 휴양이 목적이었는데 비가와서 숙소에 머물면서 쉬기 좋았어요. 입구의 운암정 한옥식 카페 넘 멋있었고 근처 산책하기도 좋았어요.
Stayed 1 night in May 2024

8/10 Good

Kwansik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 만족스러움
Stayed 2 nights in Feb 2024

10/10 Excellent

jong kak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쾌적한 룸

좋은여해이었어요 쾌적한 룸 컨디션 화려한 불꽃놀이
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
객실 외 부대시설 서비스가 별로에요 뷔페는 순서가 정확히 지켜졌는지 의심스럽고 서비스는 고인물들이 많인서 인지 퉁명스러웠네요
Stayed 1 night in Dec 2023

6/10 Okay

Jeonghuun

Liked: Cleanliness
Disliked: Staff & service

불친절

프론트데스크 친절 서비스는 기대하면 안됩니다 청결하며 친환경적입니다 호텔내 수영장 좋으며 직원분들도 친절했습니다
Stayed 3 nights in Dec 2023

4/10 Poor

TAESOO

Liked: Cleanliness
Disliked: Staff & service
종사자의 service mind 부족. client가 만족하는 service가 되어야 함. 미소가 없고, client가 만족하지 못하는 service는 제대로 평가 받을 수 없음.우리나라 국력 수준이면 최소한 OECD국가 평균 수준 이상의 service mind가 있어야 함. 우물안 개구리 수준. 왜 외국인이 찾지 않는지 생각해 보아야 함.
Stayed 1 night in Nov 2023

10/10 Excellent

JINBONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
투숙객들에게 사우나 ㆍ휘트니스를 무료로 제공해서 좋았어요
Stayed 4 nights in Nov 2023

6/10 Okay

영

Liked: Cleanliness, amenities
프런트 전화 세번해서 통화. TV 음성 버튼이 작동하지 않아서 전화했는데 세번만에 통화함. TV는 기본인데 음성버튼이 미작동했음. 화요일 저녁인데도 호텔에 주차장이 없어서 숙박객 전용주차장에 주차하고 비맞고 걸어옴. 지하주차장에서 호텔로 올때 지하연결 통로가 없음. 주차장에 안내문도 없었고 5성급 호텔로 다녀본중 최악이었음.
Stayed 1 night in Oct 2023

10/10 Excellent

Kwangjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박환경이 매우 만족스러웠어요
Stayed 1 night in Oct 2023

8/10 Good

SUNJANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다 좋은데 신선한 공기로 환기 할 수 있는 창문이 없습니다. 식음료 가격도 물론 비싼것이 단점이구요
Stayed 3 nights in Sep 2023

10/10 Excellent

Gi min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔도 깨끗하고 주변 환경도 너무 편안하고 좋아요 다음에 또 방문할께요~^^
Stayed 1 night in Sep 2023