Janetville Vacations from ￥47,105

They had a problem with checking people in because the system was not excepting payments, no fault to the staff or hotel. There were also priblems with the elevators so it took a little longer than usual. They used to have several disabilty parking spots out front, now down to two, for a hotel this size you would expect more, they used to but they were painted over saying no parking. I have been staying at this hotel when it used to be called the Prince hotel so i am not new to it. This stay was a disappointment unfortunately, im not sure uf it was kids running down the hall at 10 p.m. or dogs, was in the 3 story part this time never staryed there always the tower, will not stay in that section again.

Room was clean and spacious, good view of the harbour. Mostly quiet except the night before my flight there was loud music playing from one of the bars nearby, so loud it was hard to sleep. My only complaint was how the staff treated me, My home is across the country in Edmonton and I left something by accident. I called to get it back and if they could just send it in an envelope Canada Post and got told they wouldn't be able to send an envelope and I would have to call a courier company to pick it up and deliver, which would have cost way more.

The rooms were very quiet

The hotel staff were very friendly and helpful. Restaurant was a little small, and not much menu choice, but the food quality was great. Room felt a bit small, bed a bit high, but otherwiae good.