Jack County Vacations & Trips from ￥260,942

Staff was very friendly, easy, check-in, easy, checkout, clean facility

An overall 8/10. The only thing was the valet.

Staff at front desk were friendly and helpful! Loved the pool however, service was poor and needs to be improved by 90 percent.

Fantastic stay. One that we’ll talk about and hope to replicate in the future.

The start of the stay was amazing, service was beyond expectations. Our second day we quickly realized in the south tower there was only 1 elevator working and it would stop on every floor on the way down. So if you had dinner reservations the or an uber waiting that made for a stressful situation when we are coming to relax and celebrate our anniversary. Not something you would want expect to happen when you’re being charged well over $600 for 2 nights. We ended up taking the stairs to catch our ride and make our dinner reservations but from the 9th floor the Mrs wasn’t pleased. I told someone about the elevator and joked about maybe you should comp me some bottle waters. Well you get what you ask for. Last morning of our stay check out is at 12 well at 9:15 10:30, and 11:15 we kept getting a knock on the door checking to see if we were still in the room. We got the point (GET OUT) we need the room for someone else. Needless to say wife wasn’t as impressed with my choice of the hotel and its facilities and I’m gonna have to do better next year. Let’s just say I think I won’t be coming back. Hopefully she will give me a pass since it was our first anniversary. Hope this doesn’t happen to anyone else.