We arrived to find the owner insisting that he had no knowledge of our booking and that he had not been paid!!! We had to trawl around Istanbul at night looking for accomodation! I am furiousand ammaking a company laint to ebookers!
2018 年 5 月に 7 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2017 年 8 月 22 日
良かった点 : スタッフとサービス
Make sure your room is not in the basement
Make sure your room is not in the basement . Otherwise the room in the second floor is ok .
2017 年 8 月に 6 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Martin
2016 年 12 月 17 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Good and bad
Totally mixed feelings about Sophia. The place itself was beautiful, with good (although flashy) decoration and attention to details, with a couple of details but totally to be expected for this price range and the fact that this year the tourist business is completely in crisis in Turkey due to the war in Syria. Mr. Rifat, the manager, was very kind but something strange happened:
We had clearly booked the "Studio" room specifically because it included a kitchenette and we needed it to prepare a herbal medicine each night and convenience. But when we got there we were kindly shown to a normal Double Room, without kitchenette. Upon informing Mr. Rifat of this he acted very uncomfortable and said that the Studio was occupied but that the next day he would change us there. The next day, he was nowwhere to be found in the morning and the night. The next next day I left a note to him with my mobile number. He called us and didn't seem to remember the situation, but he said that we would talk that afternoon. Upon arriving, after kindly offering us a tea, he told us that despite the fact that he had told us to pack to be ready to change (he never said that), they had packed our things (!!!) and moved us to another apartment in another property (!!??). The other apartment was cold and humid, so we asked to go back and did.
Again, the place is beautiful and clean, but this situation made us VERY uncomfortable. I hope him the best but it was like this. Very sad to write this.
宿泊者限定の口コミ
10/10 (非常に良い)
Mohammad Aziz
2016 年 11 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The best holiday ever
will always recomend to others
specialy the owner of the place was very nice, kind and very helpfull person.
would love stay there again.