「Positive: Very nice property in a lovely location; kayaks and paddle boards available free of charge, clean comfortable rooms, hot showers with strong water pressure, good breakfast
Negative: We booked a room with full board but were told upon arrival that the hotel did not even offer full board, that just breakfast was included. Hotels.com needs to look into this issue!! Water in both pools had an oily surface, not entirely clean.」
「This place is truly magical. The location is peaceful and perfect for relaxation.
The customer service is outstanding, with staff ensuring a seamless and enjoyable stay. The rooms are beautifully designed, and the volcano view was a highlight.
The pool is amazing, perfect for pictures, and offers a breathtaking spot to enjoy both sunrise and sunset. The added bonus of kayaks made the experience even more enjoyable. One day was not enough— will definitely be returning for a longer stay.
Highly...
「Excelente alternativa de hospedaje en Granada, la única desventaja es la ausencia de parking. Una crítica constructiva es que realicen un inventario de los activos de la habitación Es muy embarazoso que estén preguntando por toallas mal contadas. Con todo cariño」
「love this hotel. It has all the amenities you need when on vacation. The customer service is excellent. The hotel staff makes you feel like family. They are all friendly and always attentive to the needs of their guests. The breakfast is excellent.」
「This property is excellent, we stayed at 2 others while in Nicaragua and this was our favorite. The staff is nice, the facility is clean and well kept and the view here is absolutely stunning! We will be staying there again when we visit Nicaragua again!」
「We were grateful to stay in this location. It quiet and tucked away from the outside world. We were lucky enough to spend two nights here. The lady at the front desk was so kind and helpful with us and our Spanglish. She was happy to use google translate to make sure our needs were met. 」
「Ein sehr tolles Hotel mit sehr freundlichen Personal. Zimmer war super ausgestattet, sauber. Pool und die gesamte Anlage waren sehr gepflegt. Es gibt einen abgeschlossenen Parkplatz für 2 $/Tag - tolles Angebot.」
「Great hotel in the middle of the city, the pool was really nice too as I went during the summer and needed it from long walks into town. Room. Had cold AC which was nice too. The staff was very friendly, and the hotel organizes events which was great. Definitely recommend!」
「Fantastic Eco Lodge with excellent food, many options for activities, and top of the line service. Highly recommend, especially for couples and romantic getaways.」
「I love this place is one my favorites. The view the tranquility, the atmosphere and most of all the staff is so friendly, amazing and very courteous. 」
「Hotel Boutique Mosaico was a very pleasant revelation. HB Mosaico truly lived up to their reputation. It was exactly as you'd expect from this category and caliber of stay. The place was Amazing. Very well decorated, very open spaces. Fantastic atmosphere. Great breeze. Lots of natural light.
The pool temperature was refreshing but not shocking. It was a Great space for relaxing and cooling.
Breakfast...???!...Very much an Authentic Traditional meal, with "Gallo Pinto", eggs, and fried sweet...
「A very charming and clean hotel with excellent service. The staff were friendly and attentive, and the owners are wonderful hosts. Highly recommended」