アイランド オークス ホテル

「Booked this facility for a spring weekend. The room did not have functioning AC. The bed was old terrible and floor was dirty. We were moved the second day to an other room but only compensated for a miserable sleepless night, with a coupon for a lunch in their 3 star restaurant, which was out of several items on the menu. Neither of the rooms resemble pictures on their or third party websites. The units are individually owned and both had furniture that had seen better days or decades. It is...

「Fabulous stay from the room to the food to the staff, and cleanliness. The breakfast and the breakfast staff were OUTSTANDING! Thank you! The only thing we didn’t like was the pillows! We will be back for sure. 」

「Great breakfast buffet! Fresh fruit & waffles were a hit! Very clean & friendly staff」

「I was very pleased with the professionalism of front desk staff.」

「This place was a nice surprise. The property on whole was clean inside / grounds. The rooms was clean, cute. Pleasant yellow& white. Beds were a bit firm, the pillows ( 4 on each bed) were heavenly. Cooler/ freezer combo and small kitchenette. The cooler work well. Easy check in/ out. Location is great. Not far from Surf City. For night time, we walked to a bar that had pool tables and a live band. Yes- I will stay here again!! 」

「Very clean room with a nice view of the ocean! Very friendly staff as well! The restaurant on the premises was delicious as well!」

「Yes, stay was excellent. 」

「No, my room was at the back of the beach.」

「​We will definitely be staying here again on our next trip and highly recommend Tru by Hilton to anyone looking for a perfect getaway!」

「The hotel being new was a plus. The front desk staff was not accommodating as they could have been. We reserved the room months in advance and when we called the day before and the morning of to reiterate our wishes they would not try to help. The hotel was about half full at the most, but our desire to have a room near the elevator and high floor could not be fulfilled. We paid for a 1-bedroom executive suite and she gave us a handicap room with small shower. We went back to the desk to...

「Very clean and perfectly convenient to the beach, ocean and pier. Definitely will return.」

「Everything was ok . But at the end on Sunday we lost power and that was unfortunate. 」

「Close to the beach and very clean. Staff is very nice.」

「The room was uber clean, and onsite staff was super helpful and friendly. This place was a definite great stay and I would recommend it to anyone looking for minimal interaction and a peaceful place to stay in Surf City. Beach was also like 20 feet away!! 」