Search Condos in Isla Contoy

"Everything was great, just couldn’t find a spot at the pool."

"Nice hotel overall ~ Full sun most of the day, very few umbrellas, even fewer tables between the chairs ~ most guests had to continously hold their drinks, set them down on the concrete, in the pool, or on the sand!!! Just silly when small tables are so inexpensive ~ at bare minimum find a way to add cupholders to the chairs... "

"Outstanding service and attention to detail Our stay was exceptional from start to finish. As frequent travelers who don’t typically choose all-inclusive resorts, we were genuinely impressed by the quality, service, and attention to detail. The resort is beautiful and very well maintained, and we especially loved the bracelet key system—it made everything simple and stress-free. Communication was also excellent throughout, with staff speaking great English, which made the experience seamless for both of us. What truly made the difference was the staff. Jesús (concierge) was outstanding and made our stay incredibly relaxing with thoughtful, personalized touches. The food concierge team—Alvaro, Sebastian, and Ruth went above and beyond managing allergies and even customizing dishes so we could fully enjoy the menu. We also had wonderful experiences with Martin and Paris (Il Botacio), Xiunel and Aide (Mar House), and a fantastic Teppanyaki dinner thanks to Elias and Bogart. Paola (yoga) brought great energy, and Kevin and Jhonathan (pool service) were consistently attentive and friendly. Their efforts truly made our stay memorable. We highly recommend this resort and would gladly return."

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"This place was beautiful and luxurious at every angle. Every corner was spotless. The rooms are spacious. The staff were incredible. The food was so good and so many options. The resort had great options for my teens to enjoy. We would definitely return. "

"Our experience was overall okay. We received a room upgrade, which was great! The room was clean, the bed was very comfortable, and it even had a washer and dryer, which was a nice bonus. The pools were very good, and the food was tasty. We also had a great experience with the female attendant at the beach bar, who was very attentive and friendly. One thing that really bothered us was a woman trying to sell tours as soon as we arrived. I told her I was very tired and not thinking about that at the moment, but she was extremely persistent. Even after I had just entered my room, she called the room, which felt intrusive. The restaurants were good, but the service was not very pleasant. At the end of every meal, they would ask us to check out, seemingly expecting tips. Although everything was supposed to be all-inclusive, we felt pressured to tip constantly. Additionally, a male bartender at the pool bar was quite rude. The beach was very small and had a lot of seaweed. The hotel is good for those who truly just want to relax, but there is absolutely nothing to do at night. After dinner, there are no activities—basically, you just go to sleep. There’s nothing happening after 10 pm at the hotel."

"I think the only I think everything was wonderful. The staff were helpful. Food was delicious. People were very gracious. The only thing I felt to be challenging was navigating the property and understanding how certain systems worked but as soon as I asked, I got the information I needed. Thank you. "

"Friendly staff and very clean, food was also great! Really enjoyed this stay."

"Lovely resort, ideal for families with kids. Pools are great, beaches nice but waves a bit choppy. Shows and kids activities are amazing. Restaurant food is just OK. Nice variety but still resort food. Could do with more waiters but overall lovely experience. Water park next door has lovely slides for the kids! "