2/10 (非常に不満)
Osamu
小さなお子様連れの家族旅行
2025 年 1 月 25 日
気になった点 : 設備とサービス、施設のコンディションと設備
I arrived the hotel at mid night. So terrible that no hot water was available. My 8 yo daughter was extremely sleepy, so we just took cold shower and went to bed. When I woke up the morning, I was shocked because part of the floor was wet. I left some of my luggage on the floor, so they got wet. I complained to the staff later, but he answered that it sometimes happens when I rained. He should have warned about that in advance so that I refrained from leaving luggage’s on the floor. Breakfast was poor. Most of food was cold and not replenished. I didn’t expect such breakfast by paying over $300. Only good thing was that staffs were friendly, but I’m sure I’ll not stay this hotel again.
Osamu
2025 年 1 月に 1 泊滞在