Holiday Inn Express & Suites N Waco Area - West by IHG
4/10 Poor
"The suite was big enough for my large family did however find a bug on a mattress thankfully not a bed bug and nice overall.
The management was very rude, disrespectful and unprofessional.
The amenities such as the pool and elevator were not opened. When the pool was the sole reason for booking this hotel after traveling 6 hours with 2 kids."
"The check in and check out staff was excellent -- Bini our check out lady very helpful, I don't know the check in lady's name but she was also very helpful -- It's so nice to have kind people!!!!"
"Nice clean room, comfortable bed, great shower, and nice big refrigerator. The only thing to improve on would be their breakfast selection. Great place to stay! The staff is very friendly and accommodating."
"Very clean and well maintained hotel. Excellent continental breakfast. Good location with easy access to Waco, Dallas and Fort Worth. Fairfield is a brand name to trust."
"Upon arrival we were told they ran out of bottled water. Not a huge deal but inconvenient considering we were told it wasn't safe to walk anywhere to get water. I noticed the pool was out of order on the way to my room too.
At 1 am someone attempted to open my door and succeeded until the dead bolt caught it. They were obviously given a key to my room and were banging the door back and forth until I was able to answer it. It was a little startling after being told the neighborhood was so dangerous that I couldn't walk to buy water. Thanks to that and being a little dehydrated I got about 3 hours of sleep.
I decided to get up at 4 am since I couldn't sleep and found that there wasn't any hot water. After running the shower for nearly 10 min the best it got was less cold. I jumped in to deal with the cold shower and was welcomed with something in the corner of the shower that appeared to be mold and gunk, and a sweet little pubic hair on the rail above the soap dispenser. There was also black mold visible in the overflow drain in the sink.
The room was small but appeared generally clean until going to shower so I'm giving it a 2, but I definitely won't be staying here again. "
"Room was clean. Staff was courteous and helpful. It was fairly quiet. A little hwy noise but not disturbing. A little grackle noise but didn't interrupt our sleep. We left at 6 am. Didn't eat bkft. But did walk over to El Conqestador for a nice TexMex supper. "
Playdium Pool is just one of the places to see in West, so why not enjoy the other things to explore during your travels? You can enjoy the restaurants while in the area.
Enjoy an outing to BSR Cable Park during your stay in Waco. Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.
Explore the great outdoors at Confederate Reunion Grounds State Historic Site, a lovely green space in Mexia. Discover the area's sunsets and monuments.
You can spend an afternoon exploring the galleries in Texas Heritage Museum during your travels in Hillsboro. Experience the area's entertainment venues and theater scene.
Hubbard City Hall is located in Hubbard. When you want to settle in and find a place to stay, check out some of the hotels and other accommodations that Expedia offers in the area.
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