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Good value

Very well appointed condo. Views are incredible. Beach area is small but lovely. Infinity pool was great and perfectly heated. Wonderful pickleball and paddle court that’s surrounded by beautiful foliage and open 24hrs. Staff was helpful and accommodating of our needs for a late checkout.

Beach was awesome and all staff were friendly and helpful

If not the beautiful and clean sea, white sand and warm weather, I would definitely say that this trip was not worth it at all. We stayed at Cove and that is the newest tower in Atlantis and it’s already very far of being new. Check in time at 4 is too late, you basically pay for that day but until you get to your room, your day is over. And we haven’t been checked in by 4pm, I got a message that room is ready at 5:06pm. The room is old, needs renovation. But the worst thing was the service. Food in most places is horrible, after every meal my stomach was burning, twice we went to get towels by the pool, but there were none available. A staff member sent us to another location to check if they had any towels there, so we had to walk under the scorching sun, not knowing how long it would take, just to find some towels. And the most frustrating part is the price. Food is extremely expensive, a dinner in restaurant costs around $250 for 2 person, ice cream is $15 per person, they don’t give you at least a bottle of water per person, which is must have in all other hotels, especially 5 stars and you know why? Because they want you to go to their stores and buy it from there and by the way 1 bottle of water there costs $10.