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"Everything was amazing. We arrived very late and they were quick to get us set up in our room and even brought extra toiletries for our youngest child including a robe and slippers her size. They offered a free shuttle to the local shopping centres and were very helpful with providing suggestions on how to spend our time "

"Including easy access to everything. "

"The room is spacious by HK standards. We had a big area to walk about in the room and put our luggages. The staff were really friendly and made our stay wonderful. They even helped us get a bigger 4-seater taxi on the day we checked out as we had 7 luggages. We took one taxi directly to airport which made the journey easier and more economical (vs 2 taxis or to transfer to Airport Express line). Depending on whether you can walk, the only possibly a con wasthat we have to walk about 5 to 7min to the nearest MRT station at TST East Station (which was ok for me, but my group has young children and elderly). The toilet comes with Japanese style bidet which was so comfortable especially in the cold weather( the toilet bowl was heated). Overall, very nice and comfortable hotel. Highly recommended. "

"Great hotel. Good location. Staff are friendly. Having the food court downstairs is really handy. Bunk bed rooms are great for families. "

"The room was clean. Staff welcoming. MTR was very close by. "

"Room is clean and spacious provided the location. Staff are friendly and helpful."

"Clean room"

"Great hotel in a central spot"

"Staffs are great "