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JEN Hong Kong by Shangri-Laの概要

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
LCD TV

JEN Hong Kong by Shangri-La

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 冷房
  • レストラン
  • ジム
  • 朝食あり

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 非対面式のチェックイン
  • 手指消毒剤を提供

周辺ガイド

    人気の観光スポットUniversity of Hong Kong徒歩 8 分
    人気の観光スポットHong Kong - Macau Ferry Terminal車で 2 分
    人気の観光スポットSoho車で 10 分
    空港Hong Kong (HKG-Hong Kong Intl.)車で 35 分

Choose dates to view prices

このエリアについて

Hong Kong

In the city center, JEN Hong Kong by Shangri-La is in Hong Kong's Central & Western District neighborhood, an area with good airport proximity. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Soho and Lan Kwai Fong. Traveling with kids? Don't miss Ocean Park and Hong Kong Disneyland.
Popular Location

周辺情報

  • University of Hong Kong - 徒歩 8 分
  • Hong Kong - Macau Ferry Terminal - 車で 2 分
  • Soho - 車で 10 分
  • Lan Kwai Fong - 車で 13 分
  • Victoria Peak Tower - 車で 23 分

交通案内

  • Hong Kong Sheung Wan Station - 3 min drive
  • Hong Kong Station - 3 min drive
  • Hong Kong International Airport (HKG) - 35 min drive

レストラン

  • Where to eat
  • Cafe Malacca – Restaurant offering Malaysian cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Lobby Bar – Serves light fare daily, happy hour available.
  • Club Lounge – Ocean-view rooftop bar. Open daily. Reservations required.

この施設について

JEN Hong Kong by Shangri-La

Family-friendly Hong Kong hotel in Central & Western District, walk to Victoria Harbour
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area, and a seasonal outdoor pool. All 283 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include room service, free bottled water, and hair dryers.
JEN Hong Kong by Shangri-La offers 283 accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (HKD 350 per night)
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge) from 11:30 AM - 4:30 PM
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 195.80 for adults and HKD 97.90 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Conference space (1033 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

客室の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

ポリシー

チェックイン

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

チェックアウト

Check-out before noon
Express check-out

チェックインに関する特記事項

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

改装と休業

The following facilities are closed seasonally each year. They will be closed from December 10 to March 15:
  • Swimming pool

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 350.0 per night
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 195.80 for adults and HKD 97.90 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Self parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 7:30 AM to 5:30 PM
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

宿泊施設の別名

Hong Kong Traders
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よくある質問

4.2
Very Good
Rating 5 - Excellent. 409 out of 991 reviews
5 - Excellent 41%
Rating 4 - Good. 454 out of 991 reviews
4 - Good 46%
Rating 3 - Okay. 91 out of 991 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 991 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 991 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and the room was very neat and tidy.
Stayed 3 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay:)
It is a old school design of the shower... It is fastened... The rest are okay:)
Stayed 1 night in Dec 2020