「Clean and comfy hotel.
I had a wonderful stay. Very clean and lots of space. Wonderfull breakfast with a choice for every diet. Very kind staff and great value for money. 」
「Very clean and comfortable hotel, friendly staff, delicious breakfast (in particular croissant is so good), easy access from airport to hotel (you can easily find shuttle bus clearly indicated "Crown Plaza Airport" on the shuttle at bus station and can get to hotel within 5 min)」
「Mooi nieuw hotel met een prima moderne kamer. Uitgebreide keuze bij het ontbijt, maar wel een beetje donker.
Het kan op straat wel lawaaig zijn, maar met gesloten raam merk je er niets van.」
"The apartment-style room was somewhat interesting during my stay, though I agree with other patrons who experienced certain problems upon their arrival. The decor was adorable, yet simple. The skylights or angled windows were a nice touch, though the view was nothing special.
People who stay before the next guest fail to wash the dishes well enough or leave unsightly water spots, so it is best to wash them before using them. The 25-euro fine for not washing them does not seem to be helping. The electric stove was difficult to use, but the kitchen had enough utensils and dishes to prepare a very simple meal. However, I the cleaning staff accidentally took my dish rag, leaving me with no way to wash dishes for a couple of days.
There was a draft I felt in my room despite adjusting the heat, and I had to turn the water in the shower all the way up to have it be a comfortable temperature. I spent a lot of time under the covers.
Regarding transportation, it was not hard for me to walk to the bus stop to go right downtown to Brussels, but it was a bit challenging to get around at night and on weekends. Plus, the train station is a little far from the hotel, with trains not running all that often.
The front desk is not very convenient for guests and potential ones. You might miss your chance to address a concern with a staff member if you are outside of their 15:00 to 20:00 window of time. However, the staff is helpful and have a phone number for emergencies."