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"Amazing stay!!! As two English only speakers the staff were wonderful with trying to accommodate and communicate with us. The lady at the front desk who was short with short hair was so kind to us. The property is amazing and the traditional Japanese room was fabulous. Love the stay. Public bath was a unique and clean experience, dinner and breakfast were included! Would definitely return. "

"Awesome amenities on property:)"

"Great stay! Only down side rooms bit out dated and need some basic maintenance."

"Good for the kids and have snack"

"We had very relaxing time. I wish there was more towel available and maybe spa service. Food and service were good. "

"Kaiseki dinner food was terrible. The meat was so tough and didn’t have any flavor. All four of us commented during dinner that the food was not good."

"Very old property. Needs urgent upgrade. Very expensive considering the facilities they provide. "

"The room I received was one of the largest hotel rooms I have ever stayed in. It was a standard room. I realize it was November, the off season, but the rate was very reasonable as well. The view was amazing night and day. The location of my room allowed me to leave the curtains open 24/7. To wake up to that view was amazing and the lights at night were equally relaxing. The room was clean and I wasn't afraid to sit on the furniture. The shower/jacuzzi room was recently renovated and like new. There were two things I would make mention of. First, although the room was magnificently large and spacious and very clean throughout, it was showing a lot of wear and tear. Carpet was in need of replacing and a few wall paper seams were peeling, But even though the carpet was worn I could tell it was clean. Second, I realize I'm the foreigner and I take full responsibility for being illiterate and unable to understand Nihongo. The second morning of my stay there were alarms and bells going off. I was afraid to use the elevator and walked down the eight flights of stairs, after checking first for smoke. Unfortunately no one at the front desk could tell me what was happening. Yes I would stay again, in fact my wife and I are looking into it."