Efter et par ophold i andre vietnamesiske byer var mine forventninger ikke store, men Acnos blev en positiv oplevelse.
Vi ankom sent om aftenene og de kunne ikke se vores booking i deres system. Til trods for det, besluttede gutten at opgradere vores værelse. Hotellet er ikke nyt, og det kan ses, men er rent og velholdt. Morgenmaden var god og personalet var utrolig venlig.
Tusind tak for oplevelsen
Armen
2023 年 12 月に 2 泊滞在
8/10 (良い)
Paolo
2023 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Attenzione all omonimia ed al distretto.
Paolo
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
william
家族旅行
2023 年 12 月 27 日
Hi chi Minh
Nice hotel good location friendly staff
william
2023 年 12 月に 4 泊滞在
6/10 (普通)
tien
2023 年 12 月 11 日
良かった点 : 清潔度
We have the mixed feeling with Acnos. We booked with Acnos in District 3 but when we called them from Hanoi they did not have any records of our reservation. We had to call Hotels.com and asked for their support. Finally when we landed in Saigon they called us and said our room is ready. But when we came to their hotel they sent us to their Acnos Hotel in District 1. It’s 1 o’clock in the morning. We were offered a smoking room in first floor. The room has no window and smell terrible. We refuse and they moved us to another no window room but at least it’s smell better. It’s already 3 am. We have no choice but accept it with the promise to move to a better room the next day. We have 5 nights booking.
The new room is better with window.
We feel the acnos hotel owed us an apology and should reward us something for their mistakes. Instead they charged us a fee when we lost our key by accident. We are very upset. So even the hotel is ok we don’t recommend it.