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「The whole hotel smells musty and old. We left before breakfast because you could see what they serve on the second floor when you get off the elevator. It looked like a bunch of processed junk. We r glad we were only staying for the night on our way thru. 」

「When I arrived at the hotel after paying for room they informed me that they had moved the booking to another of their properties that was 2 blocks away.... but when I told staff no I wanted to stay in this hotel they kept telling me it was an upgrade to a more Airbnb experience.. The queen bed room that I booked for 1 night for me and my bf was going to be moved to a 2 bedroom Airbnb. When I said if I could not get a room in the hotel than I wanted a refund they managed to find a queen room on...

「Great customer service I absolutely love the room!!」

「Didn’t like power out for alittle. Didn’t like that the tv connection was horrible had to hotspot, & even with that it was running slow. I would consider renovating alittle.」

「The room was not clean when I arrived. I called the front desk and they quickly wiped down the bathroom mirror and countertop, but it was very run down and dirty. I expected a standard level of cleanliness from a big hotel chain. I will not be staying at a Wyndham hotel again.」