I have a suspicion that the downstairs bathroom wasn’t cleaned as there was poop stained on the bowl and under the seat. There are no trash bags in the trash cans except for the master bedroom. There are no replacement trash bags in the entire house. This is likely due to the cleaning crew rushing through the job. They weren’t finished until 30 minutes after the check in time. After arriving at 3:59, we were informed that the place wasn’t ready and we would have to wait an indefinite amount of time. We received a call at 4:23, and returned to the building at 4:30 to see the cleaners finishing the job. We had been told that they had 62 turnovers that day. It was of course extremely frustrating to be met with an inability to give a time for check in, as well as an indifference toward our confusion as to what we were supposed to do next while waiting an unforeseen amount of time to actually get into the house we paid for to be ready at 4:00. In the end, 30 minutes was not a whole lot of time to wait, but they do tell people 4:00 for check in. We used the after hours text number to address these issues and got no resolution. Additionally, the place was in need of a deep clean. The baseboards and door had black dish caked on them. Also, the master shower had crusty mold on the shower head and door track.
whitney p.
2022 年 7 月に 6 泊滞在
10/10
Had a great 3 wk stay. Very clean and renovated rental. Only 5 minute walk from room to ocean. Very nice lagoon view from balcony. I will book again! Thanks so much.
Barbara C.
2022 年 1 月に 21 泊滞在
10/10
The property was clean and well maintained. We enjoyed walking to the beach and lounging at the pool. Close to shopping, restaurants, and fun activities!
Lisa V.
2021 年 7 月に 5 泊滞在
8/10
It was our first time in Hilton Head and for the space it was perfect for what we needed instead of it being all one level. It was definitely a home away from home feel. The walk was a little far from the beach, but that's because we had kids and a toddler. The only thing I wish the property included was a list of nearby stores and restaurants, but with Google it wasn't that big of a deal, and the beach wagon that was provided was difficult to maneuver because it's old (so I would suggest bringing your own). Comfy beds and pillows! Definitely loved our stay.
Sariah A.
2020 年 6 月に 4 泊滞在
8/10
We enjoyed staying here and recommend Island Club as a location. Little walk to beach but not bad. The condo was nice and clean with comfortable beds. One note for those planning their stays. No Keurig in kitchen as in photo, so bring regular coffee fixings. Also, one photo shows daybed in master, but it's in guest. Neither are dealbreakers, but plan accordingly.
Lee W.
2019 年 7 月に 4 泊滞在
10/10
We loved our stay here. The house was very clean and roomy. We loved being within walking distance to the beach and pool. The view of the lagoon was also a nice bonus. Highly recommend this condo!
Brian S.
2019 年 6 月に 4 泊滞在
10/10
We loved the condo. It was very clean and beautifully decorated. We enjoyed staying there and are looking forward to going back!
Amy M.
2018 年 10 月に 7 泊滞在
8/10
We loved this condo! Beautiful upgrades to all the bathrooms and floors. Very clean and well taken care of by the owners. We visit Hilton head every year and this is our first time staying in this condo. We had such a great experience! It was the perfect place for a family of five! Our three kids (6, 8, & 11) shared a room and all were happy! We will definitely stay here again!