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"親子旅行，住宿四晚，整體感覺良好。 房間夠大，設備齊全。整理及清潔服務可再提升，入住時已見地氈上有殘留食物，第二晚返回房間發現咩仍未清理。 早餐款式若能夠作調整，對入住多晚的客人而言相信會更開心。"

"Parking is hard without any instructions. "

"We had a fantastic stay at this accommodation. The bed was incredibly comfortable, honestly one of the best we’ve ever slept on! We loved it so much that we’re even considering buying the same mattress when we get home. Having a washing machine in the room was also a huge bonus, especially during our long holiday in Japan. It made it so easy to keep our clothes fresh without any hassle. The room itself was very clean, spacious, and well-maintained, which made our stay even more relaxing. We also felt very safe throughout our time there, which is always important when traveling. Another plus was the convenient parking. There are spots available just a short 2-minute walk from the hotel."

"Parking feels safe. The room is clean!"

"They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay"

"Room was clean and tidy, many restaurant options was nice. Check in was easy and the staff was nice and very accommodating. "

"Lovely hotel with onsen. "

"Good location close to train station & bus & tram stops Good breakfast tho a bit more space would be good. It did get crowded Minimal sound proofing. Trams outside were too loud & I was on the 15th floor. Bring ear plugs. Mattress too hard"

"The location is great, less than 5 mins walk from Kumamoto Station. "