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"Absolutely wonderful experience! We arrived late and were unable to contact the ryokan to let them know. We were feeling down because we thought we had missed the traditional dinner. But when we arrived, the ladies of the inn quickly got us checked in and had the kitchen prepare dinner right before it closed. And the traditional Japanese dinner was amazing! I cannot say how much I appreciate the thoughtful service. "

"The only thing lacking was a bar open past 5 that wasn’t inside a restaurant. It would have been nice if the lounge stayed open. Not a big deal of course. Everything else was perfect!!! I could live there. The souvenir shop was the BEST. I wanted everything. "

"Customer service was excellent. I was so tired from my day that I slept right past my private onsen reservation, but they adjusted the time so that I could have my first onsen experience. A very nice hotel. ありがとうございました！"

"Clean hotel with great staff. Main downside is the settings for the air are low, medium, or high, so no control over a thermostat."

"Older property, but great service from the staff and the happy hour hospitality is a wonderful way to end a long day!"