2/10 (非常に不満)
Brian L.
2025 年 7 月 14 日
気になった点 : 清潔度
...Never Got In the Door
I had a time-critical use and arranged and confirmed with the host that we would be there at the advertised 3pm availability. The unit was still locked at 3pm. I contacted the host and indicated I could not stay past 3:30pm, and if the unit could not be accessed by then I would cancel. The host said they were on their way, but at 3:30pm I had to leave, and I did. The host apparently made a mistake, and indicated they got there later, as soon as they could, but my circumstances required me to find other accommodations immediately. The unit was not accessible from the front entrance due to construction (this was not as advertised), and we were told to use the rear stairs entrance. The rear stairs were dilapidated, not code-complying, and supported by temporary shoring (see attached photo). I never entered the unit. I was disappointed that my request for a refund was denied by the host.
Brian L.
2025 年 7 月に 1 泊滞在