ヘレフォードのプールのあるホテル

「Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again.」

「Lovely staff. Room was a bit grubby and the damp in the bathroom could easily be addressed with a bit of attentive cleaning.」

「The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant.」

「A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...