Search Chalets in Hensonville

"The walls were paper thin and we heard the loud people next door until midnight and then again starting at 6:15am. When we called to complain at the front desk, we were told it was a single person in that room. However, he must have had others visit his room. The walls are paper thin. The remote did not work. TV options were terrible. Started the day at the work out room and then was told by my husband not to sweat too much because there was no water. There was no water the rest of the morning until we checked out which was very disruptive due to the plans that I drove out here for. Apparently there is a well and the well had run dry. That is not something I should have to worry about after paying nearly 300$ for a room. I always love Holiday Inn and I feel bad writing an unfavorable review but to travel this far to have no water all morning was miserable."

"Free coffee, tea and free granola breakfast . You can order food there too. Had friendly kid friendly.. staff were amazing! Rooms were clean. Music every Friday and Saturday. Pond needs work"

"Clean "

"This is a very special hotel. The check in and reception area is so inviting and lovely! Absolutely loved room 13, very clean and spacious and we especially liked the multi use table right in the middle for organizing and ease of movement, as well as 2 additional single beds/sofas! The property has a very calm and peaceful vibe within a fresh and lush surroundings. My dogs had a lot of space to sniff and wander around, we felt very safe walking around the property. The property was very well maintained (Martin, the co-owner even treats the grass for ticks!). The best part - the staff. Just exceptional; we met both the owners and their managers, all of whom took the time to talk to us, especially Serena, one of the managers who instantly felt like my best friend after chatting for 5 minutes!! They very kindly offered to light the fire for us multiple times, and we had use of the separate tv den, (but didn’t have time to check it out this trip.) There was supposed to be no breakfast on weekdays, but a few to die for cinnamon sugar donuts magically appeared by the cute coffee/tea bar area in the check in/out (made by a local baker) And on the day we checked out, Martin packed a brown bag of fruit; bananas, muesli and granola bars AND the last donut they had we liked so much the day before. It’s these kind considerations that elevates a regular hotel stay to an exceptional feel good experience that we’ll always remember. HIGHLY RECOMMENDED!!! 10/5 stars!!!"

"The desk is not usually staffed and the hotel seems nearly empty. For $200, my room had no closet, nowhere to hang clothes. There was a hook on the back of the bathroom door, but it had a dirty towel on it. Need I say more?"

"Breakfeast was delicious, fresh and plentiful. Bed was soooo comfortable. Brilliant. "

"Pillows were too soft there was not enough charging places in the room for additional phones, laptops, etc."

"Everything was excellent except the bar/restaurant was closed Sun, Mon and Tuesday evenings. Not what you expect when a bar is advertised."

"We stayed in room 213. There’s definitely missing the couch and the AC did not work properly. It was 79° in the room. I did inform the front desk. I’d check out. This is my second time at this beautiful hotel. "