Heisterberg Vacations from ￥241,243

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Receptionist is very friendly and helpful, give us area map and explain about location. She's from Bosnia. Hotel is clean with free coffee and tea. Hotel location is good, walking distance to old town, about 15 minutes walk. Close to Aachen Spa, 5 minutes walk. A little far from train station, about 10 Euro taxi drive.

Perfect location to visit Cologne. Very good breakfast. Confortable rooms and outstanding staff.

Good hotel, 20 mins away from city center, quiet neighborhood, staff were friendly. However it is overpriced..

The hotel is located in a quiet side-street in Cologne, seemingly well away from any shops, bars, restaurants. The largest drawback however was that the hotel only served breakfast, had no lounge or bar area to chill & relax, & so could really only be used for sleeping & breakfast. However, we soon located a very good - reasonably expensive - steakhouse near bye, & a collection of resturarnts about 15 minutes easy stroll away. I was attending a trade fair at the Cologne Messe, which was around 10mins away by cab, circa £16 each way. My wife used the time I was away at the show to walk along the Rhine, into Cologne centre, easy 25mins walk to the Cathedral. Nice hotel, but would not use again because of the dining/bar situation.