Heide Vacations from ￥344,756

I got there before 3pm, at around 12:15 or 12:30pm, and the staff very nicely told me that unfortunately there weren't any rooms available. However, I waited only 20 minutes, and the front desk immediately told me a room was ready and I was able to put my stuff down before heading over the the Gamescom convention center. The room was spacious and clean, enjoyed my stay there

Good location. Updated interior. AC did not work. Big window and decently equipped. Fantastic for a good price.

Very easy to get to, great parking, walkable throughout town, nice breakfast, great staff. Rooms dated but large, clean and adequate.

There was this customer service officer. His attitude was terrible. Asked about possibility of having room side by side he said not possible in a loud tone. When asked about estimated time to leave hotel for airport, he answered it depends on how many gates and traffic condition, so he cannot tell me anything. First time encountering such customer service. Perhaps he is in bad mood, or dislike talking to a chinese or whatever. Rudest hotel staff I have ever met.

I liked the Kolsch at the restaurant as well as the food. Everything we wanted to see was nearby.