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"The bathroom was wonderful, with a tub, anti-fog function on the mirror, and bath salts provided. There was also a great coffee-maker and hot pot, with ceramic mugs and real glasses. I'm glad that the friend who was originally going to share the room was not able to come because the twin beds crammed up against the wall with no space around the back one would have made it very difficult to get up in the middle of the night to use the bathroom. The lighting and TV were fine, but I would have like more counter space or a desk instead of just one very small round table and a very narrow shelf behind the bed to put things on."

"The hotel condition is a bit old"

"The staff were really kind and professional, providing excellent service and help, but the actual facilities were not great. There is no on site laundry (there is a service only on Monday to Friday), the AC is centrally controlled with the only alternative being off, and the actual room was not very clean. The bathroom was full of someone's hair across the tub and curtain, with some mould spots around the place (around the sink rim and under the handle in the tub). Just a few straight forward improvements would make this a lot better!"

"Convenient, clean,well priced"

"fantastic place. great location. great onsen"

"Good"

"The hotel felt as if it had been renovated from an old love hotel. There were amenities and candies placed at the front desk, but when I tried to throw away the candy wrapper and asked a staff member where the trash bin was, they didn’t take the wrapper and simply handed me a garbage bag instead. The breakfast tasted good and was satisfying, but the dining area was right next to the front desk, so it didn’t feel relaxing. Since the word “spa” was in the hotel’s name, I expected to unwind, which is why I booked it, but I think I could have relaxed more at a regular chain hotel. If you are looking for something cost-effective, I would recommend it. However, if you want to relax, I would suggest choosing a different hotel."

"Everything was clean!"