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"The hotel condition is a bit old"

"The staff were really kind and professional, providing excellent service and help, but the actual facilities were not great. There is no on site laundry (there is a service only on Monday to Friday), the AC is centrally controlled with the only alternative being off, and the actual room was not very clean. The bathroom was full of someone's hair across the tub and curtain, with some mould spots around the place (around the sink rim and under the handle in the tub). Just a few straight forward improvements would make this a lot better!"

"Perfect hotel for 3 nights. Right next to train station with easy access and lots of available restaurants and shopping. Room was surprisingly spacious. Staff was excellent. "

"Convenient, clean,well priced"

"fantastic place. great location. great onsen"

"Good"

"The hotel felt as if it had been renovated from an old love hotel. There were amenities and candies placed at the front desk, but when I tried to throw away the candy wrapper and asked a staff member where the trash bin was, they didn’t take the wrapper and simply handed me a garbage bag instead. The breakfast tasted good and was satisfying, but the dining area was right next to the front desk, so it didn’t feel relaxing. Since the word “spa” was in the hotel’s name, I expected to unwind, which is why I booked it, but I think I could have relaxed more at a regular chain hotel. If you are looking for something cost-effective, I would recommend it. However, if you want to relax, I would suggest choosing a different hotel."

"Everything was clean!"