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"The room we stayed in was a traditional style Japanese room where we slept on futons. They were very comfortable, and we had full views of Mt. Fuji from our room! The staff was incredibly kind and made sure we had everything we needed. They even tracked down the local bus for us when it was running a few minutes late and gave us tea and coffee while we waited. I would absolutely recommend this hotel to anyone looking for something a little quieter than the hustle of places near Lake Kawaguchi."

"We stayed here in hopes of seeing Mt. Fuji and got the best view. We enjoyed a relaxing day of rain, but woke to sun and a great view. The property is clean and staff freinsly. It was a birthday trip and they noticed it on my passport and created a sign and gift. Should’ve read the details on the website to bring food in, but they were willing to help. Will for sure stay if ever in the area again. "

"Clean and has women’s area that is packed with skin care stuff"

"Very stunning view of Mount Fuji. Feels like you are at the base of the mountain looking up . Food was very delicious for the breakfast and dinner and Onsen was very private . Perfect for couples or families who enjoy a private getaway . Area is secluded so its away from the noise and crowd. 11/10"

"Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend! "

"nice and good for family stay"

"It was very fun to be so pampered and taken care of. As soon as we arrived, the staff were there ready to pamper us. One of the ladies spoke English, and was very helpful in navigating our first stay at a Ryokan. Dinner was very fun. The onsens were an exciting new experience as well. We thoroughly enjoyed it."

"Property had doubled the price at check in and wanted us to pay them directly. I booked on Expedia thinking I had it all covered. Being in the middle of nowhere in a foreign county, I felt scammed. We had to look for a new place during the night on the fly. Worst part of our visit to Japan was this booking. I felt they knew they were the only option available nearby. "

"The views of Mt Fuji are amazing! Walkable, sleepy town. Hotel is clean with super friendly staff 👍. The laundry room very convenient; beds are hard, uncomfortable. "