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"We had an easy check in and check out and great room. The driver we had to the hotel on the shuttle was brilliant…however the driver we had on our 5.30am shuttle on 19/07 was rude and awful and completely ruined the start to our day. He was complaining all the way. Asked what time our flight was we said 7.10 but we are all checked in just have to bag drop by 6.10… he never stopped the entire way about why did you not go earlier, why did you leave it so late, you will miss your flight, honestly he never stoped except when he was complaining about another driver, rubbished the Auckland drivers said he had driven all his life etc then straight back to going on about queues being long at bag drop and we would miss our flight etc. as soon as he stopped we jumped out grabbed our bag and left as he was so awful to listen to. We wanted to tell him to shut up.. so pleased it was a short trip. He never listened to anyone…truely off putting and we are booking another hotel on way back as we do not want to risk encountering him. "

"Fantastic stay. Enjoyed the little touches for my 4yo - she loved her kids pack, especially the kids hotel slippers"

"Excellent service. "

"Request for city veiws and 2nd room next door was fulfilled. Comfortable beds and rooms. No fuss having an extra guest for one of 2 nights. Love the options of internal restaurants as well as surrounding the hotel. Convenient location for night walks. Only one small forgivable issue was no milk available for a cuppa. "

"The receptionist who attended to us from check in, I believe her name is Jessica and the during the check out are very friendly and helpful. We had a great stay and love the hotel. "

"Easy access to airport, nice area downstairs for coffee and kids to play"

"Always exceptional service and easy access "

"Checking in after midnight was incredibly efficient to get me to bed. Really appreciated. Service was friendly. Breakfast was excellent and starts from 06:00"

"Great hotel in convenient location, walking distance to bus, train and downtown plus supermarket. Large spacious one bedroom apartment with balcony. "