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"The property has improved over the years and the room was clean but I only met one staff person after hunting the property for him in the dark to get a room key. The office closes early and opens late so we never see anyone. You can contact Milton by phone and he’s great but if you don’t know that you are stuck. "

"Yes"

"The staff was friendly, and the room was cleaned. They are under construction of some interior area. Also noticed a great number of cats everywhere, including trying to sneak into the restaurant area."

"The smell in the pool area is just horrible. It smells like cat poo , really nasty. The staff just sick of working there I guess. And the breakfast plain nasty. There’s a pizzeria inside and we all got sick after eating there. Won’t go back not even to get money."

"Excellence service "

"I want to share an honest review of this place. Getting there is rough, though not the owners’ fault—the mountain drive is intense but worth it, and an easier route from Mayagüez should be mentioned, along with advising guests to arrive before nightfall. The property is absolutely stunning and impeccably clean; this is a wilderness-style accommodation, and the flowers, animals, and weather make it truly enchanting. The staff is very young but sweet and kind, pleasant when service was needed, though often appearing unmotivated; the dining room view is beautiful. Unfortunately, the administrator was not welcoming and did not greet us proactively. The food was disappointing—served cold, overly salty, uninteresting, with no desserts offered; the best item I had was an egg sandwich. That said, the coffee alone is worth the visit. This place is beautiful, but being so remote, good food is essential. I was raised in Mayagüez, live in the States, and am a chef with hospitality experience. I left one night early despite having paid, and I truly hope improvements are made because the place has great potential. "

"Beautiful and relaxing place. Looking forward to coming back next year. "

"The room was spacious and clean. Our room had ocean view, and there were no issues with our two dogs. There is plenty of parking space. The property itself was ok yet it could use a little additional cleaning. There was standing water in the stairs, and the third floor breakfast area trash can could benefit from a little cleaning as there was a foul smell in the area."

"The apartment is in NEED OF SERIOUS MAINTENANCE. THE Mattress covers all had holes and stains it was disgusting. Possible bed bug infestation. The outlets are not covered properly and some have no covers. There were holes in the walls. Roaches crawling on counter in kitchen and in bathroom. It was terrible and then nobody repsonded until the next day. We would not even leave our bags down. We walked in called and didnt get a response and left immediately after taking photos and video. It was the worst place I have seen. "