Nice clean and good customer service. It would be better if they can let us know about the hot water system earlier.
ZH
2018 年 3 月に 1 泊滞在
10/10 (非常に良い)
Jill、Palmerston North
2018 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great premises. Well equipped with everything you needed
Jill
2018 年 3 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely stay
Carol was welcoming and we can recommend this motel. The only downside was that being in a roadside unit, we could hear the traffic noise.
宿泊されたお客様
10/10 (非常に良い)
ian & Tammy 、blenheim
2017 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service !
Very welcoming and accommodating , very helpful with finding places to eat and advice on cycle tracks , plus let us use room after caught in thunder storm cycling to change and clean up !!!
ian & Tammy
6/10 (普通)
PeeJay、Christchurch NZ
2017 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable and clean rooms
Mostly my stay was pleasant with a comfortable bed and clean facilities. However I did experience two unfortunate events in that my breakfast was not delivered on 2 out of the 3 days and I had to ring reception to remind them; unfortunately I could not raise anyone on the number stated in the room information and had to try several times.
Then I could not get any hot water at the shower and despite assurances that this would be rectified the following morning, it was not and I had another cold shower on that day. (Apparently room service staff put all the water mixers at the mid-point and they say I had it set at cold; however I certainly did try all angles – believe me I wanted that warm shower!)
Both issues were dealt with sincerely by staff with them apologising and doing their best to rectify the situations. However due to the fact that both scenarios occurred twice, I felt in hindsight that it would have been decent to be offered a token discount. I wasn’t and when I raised it with them via email, they were a bit defensive; which was a shame as they seem to be lovely people and I am sure they want their business to be the best it can be. However they have since offered me a refund for one breakfast and I accept that and thank them for it. In saying all this, I would still recommend this facility as a comfy and pleasant place to stay for a few nights. I am hopeful that my experiences won't be yours and that you will enjoy your stay at this facility.
PeeJay
10/10 (非常に良い)
宿泊されたお客様
2017 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
modern clean and tidy. The host was friendly and helpful and went over and above what was expected.
宿泊されたお客様
10/10 (非常に良い)
John
2017 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
John
10/10 (非常に良い)
Hastings stay、nz
2017 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome stay
Awesome room friendly staff would recommend this motel.
Hastings stay
8/10 (良い)
Adsta、Wellington
2017 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great place and value
really enjoyed my stay, slept well and lovely simple service
Adsta
10/10 (非常に良い)
Chris、Waikanae
2017 年 1 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Close to everything in the Hawkes Bay
Very clean.Central to everything.Owner very helpful.