「It took 2 hours to find the property as it not mark up and no outside signs... Keyless entry did not work and this took another hour to sort out over the phone, over all the property is in poor condition outside and in.
The room was very small and in poor repair.
The room was missing cups, coffee and and had 2 tea bags bags and one sugar stick
Ther wee no towels in the room and in the cubards there was some rubbish and a dirty towel
Over all it's not a good Property or value for many .....
「It took 2 hours to find the property as it not mark up and no outside signs... Keyless entry did not work and this took another hour to sort out over the phone, over all the property is in poor condition outside and in.
The room was very small and in poor repair.
The room was missing cups, coffee and and had 2 tea bags bags and one sugar stick
Ther wee no towels in the room and in the cubards there was some rubbish and a dirty towel
Over all it's not a good Property or value for many .....
「Booked a deluxe room with a king bed facing the garden. Even had a dressing gown. Plenty of tea bags so we were very happy. So clean and bathroom right next door. Raj was very informative about the area and as it was a lovely evening we ventured out for a pleasant walk into the centre. Jessica prepared us a delicious breakfast with plenty of choice and she was very welcoming and chatty. We stayed there before going to Harefield Hospital for 9 in the morning which was a short...
「Booked a deluxe room with a king bed facing the garden. Even had a dressing gown. Plenty of tea bags so we were very happy. So clean and bathroom right next door. Raj was very informative about the area and as it was a lovely evening we ventured out for a pleasant walk into the centre. Jessica prepared us a delicious breakfast with plenty of choice and she was very welcoming and chatty. We stayed there before going to Harefield Hospital for 9 in the morning which was a short...
「Terrible experience. I had a late check in and there was nobody there to let me in. A random guest had to come and open the door. I just stayed in a random room because there was no service or check in instructions.
The room was filthy. The spread and sheets reeked of urine. Old towels were left in the room. The bathroom was nasty. Didn’t even use it. I laid on the other bed for like a few hours just to get some kind of value. I left right after that. I would not recommend this location.」
「Terrible experience. I had a late check in and there was nobody there to let me in. A random guest had to come and open the door. I just stayed in a random room because there was no service or check in instructions.
The room was filthy. The spread and sheets reeked of urine. Old towels were left in the room. The bathroom was nasty. Didn’t even use it. I laid on the other bed for like a few hours just to get some kind of value. I left right after that. I would not recommend this location.」
「The cost was just within my budget. Very basic & affordable. As a solo traveller, I felt safe and secure. You get what you pay for. I didn’t need to use the shared spaces. Would return 😊」
「The cost was just within my budget. Very basic & affordable. As a solo traveller, I felt safe and secure. You get what you pay for. I didn’t need to use the shared spaces. Would return 😊」
「Admittedly this is a work in progress but I have stayed in many hostelries throughout my lifetime and this is by far the best, from the welcoming staff to the friendliness of the residents. There is a large garden at the back where one can relax, chat to others, or simply have some “me” time if you like. Forget the work in progress element, just use your imagination and you could easily be in the Garden of Eden.」
「Admittedly this is a work in progress but I have stayed in many hostelries throughout my lifetime and this is by far the best, from the welcoming staff to the friendliness of the residents. There is a large garden at the back where one can relax, chat to others, or simply have some “me” time if you like. Forget the work in progress element, just use your imagination and you could easily be in the Garden of Eden.」
"Although I arrived at the hotel around 9:00 a.m. for a one-night stay, I was able to check in and access my room immediately. Having arrived in London on an overnight flight from Ghana early that morning, I was able to shower, enjoy lunch in the city, and feel refreshed enough to make the most of the afternoon and evening. The Chinese restaurant on the top floor is also excellent; next time, I would love to book a table and try the Peking duck."
"
■とても親切なスタッフさん!
とても親切なスタッフの方々に助けられました!
施設自体は料金相応で少し古さを感じますが、館内は清潔に保たれています。パディントン駅から近く、観光や空港移動の拠点としてとても便利でした。
エレベーターがないため荷物は階段で運ぶ必要がありますが、スタッフの方が私の重いスーツケースを運んでくださり、とても助かりました。
特にモンゴル出身の女性スタッフの方には大変お世話になりました。ロンドンを起点にアイルランドへ旅行する際、本来は短期間のみの対応だったにもかかわらず、2泊も荷物を預かってくださいました。本当に感謝しています。
お話をしている中で、日本とは文化やサービスの考え方が異なるため、日本人旅行者(特に出張者)の中には期待とのギャップから低い評価を付けてしまう方がいることを残念に思っていると伺いました。
確かに、いわゆるフルサービスのホテルを求める方には向かないかもしれません。しかし、「便利な立地」「清潔さ」「手頃な価格」という3つの魅力はしっかり揃っています。その点を理解した上で利用される方には、とても良い宿だと思いますし、ぜひおすすめしたいホテルです。
そして、もし期待と少し違う点があったとしても、スタッフの皆さんは一生懸命対応してくれています。厳しいレビューを書く前に、そのことも少し思い出していただけたら嬉しいです。
■ Kind and Helpful Staff!
To be fair, the hotel is a little dated, which is reflected in the affordable rates, but it is clean and very conveniently located near Paddington Station.
There is no elevator, but the staff kindly helped me carry my heavy suitcase upstairs. I was especially grateful to a Mongolian lady staff member who went above and beyond by storing my luggage for two nights while I was traveling to Ireland. Her kindness made my trip much easier.
This may not be the right hotel if you are looking for a full-service experience. However, if you value a convenient location, cleanliness, and affordability, I would definitely recommend staying here.
The staff work hard and genuinely care about their guests, and I am very thankful for the help I received during my stay."