- Liked: Cleanliness, staff & service
Only swimming pool was there. No other activities at resort in 4 star property.
Located in Narendranagar, Cygnett Resort Grand Shiva is on a river. Laxman Jhula and Ram Jhula are notable landmarks and Neelkanth Mahadev is a popular area attraction.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
It's a new property but the services are not up to the expectations... few highlights: 1. the staff is really inexperienced... There is no welcome... we waited for almost half an hour at reception for someone to pick our luggage... the staff was looking at each other helpless... ultimately we had to carry our own luggage to room.... no one to escort you to room. 2. Pool was not clean after repeated request someone came but again the person has no idea how to clean . Not any in house activities for kids 3. Very overcharged food... They even charge for ice cubes 4. Breakfast which was complimentary did not have much options and the timings they change to their discretion we got an abrupt call stating it's till 10.00 am only although in menu it's written till 10.30am