"Our receptionist Selena and greeting staff were outstanding! The morning breakfast buffet is very delicious. The hotel is convenient and within walking distance to all attractions. Will definitely consider Hanoi Signature Hotel when staying in the area again."
"All aspects of the hotel were excellent but most outstanding was the service from staff. Multiple staff always present and keen to greet, advise and help on any matter. Many memorised my name during a brief one night stay. 4 members of staff came out in front of the hotel to wish me goodbye."
"The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city.
We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw.
Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again."
"Very convenient location to all the local sights and many shops and eateries!
Highly recommend for the location.
The hotel was also very nice, clean and accommodating - great AC, live music on the roof on certain days and good breakfast selection.
The staff was very nice, friendly, and helpful.
Erin, Ben and Chloe and Abby made our stay very memorable and fun (:"
"Stayed 5 nights. Tina via WhatsApp looked after us with reservations for dinners, things to see locally and big day trips. She is a star!!
And also everything else about the hotel was amazing. Breakfast, lunch and dinner + the roof top bar. I will be back!"