This hotel we booked does not exist surprisingly!
Please return our money already paid.
Tomonari
2024 年 9 月に 1 泊滞在
2/10
I made a reservation of this hotel but the entrance doors were closed and nobody was seen at the reception. The neighbourhood residents helped me and found out that the owner has changed. I was told that the owner would come to see me in ten minutes but he/she didn't appear. I gave up and found another hotel nearby and paid for an overnight stay. The hotel was neither convenient nor friendly. Why did they accept my reservation first of all??
YOSHIKAZU
2024 年 2 月に 1 泊滞在
4/10
ホテルよりも民宿みたいな感じ。受付でオーナーの子どもがゲームをしていて、2Fにオーナー家族が住んでいて、3Fで泊まる感じ。
サイトの日本語変換機能がよくないのか?空港ホテル間の送迎が無料だと思ったら、迎えは有料、送りは無料だった。
海外に慣れていないから文化の違いかもしれないが、ホテルの周辺も、高校生の息子を連れて歩くには心配な感じの治安だった。
It looks more like a guest house than a hotel. It's like the owner's children are playing games at the reception, the owner's family lives on the 2nd floor, and you stay on the 3rd floor.
Is the Japanese conversion function on the site not good? I thought the transfer between airport and hotel was free, but the pick-up was charged and the drop-off was free.
I am not used to being abroad, so it may be cultural differences, but the area around the hotel was also a bit unsafe, which is worrisome for walking around with my high school student son.
Taxi driver couldn't find the hotel until he contacted the hotel by phone. Taxi tend to over charge also. Better use the one way free ride by the hotel for picked up from the airport.
Although the bathroom was old and slightly flooded during shower, I appreciate hot water.
Bed was comfortable and linens were very clean. At 6:20 am, big noise started from next building and I was forced to wake up. Noise continued until I left around 9:30 am. Breakfast was excellent.
Incredibly great service. Very clean and comfortable room. A little small, but I will certainly stay here again.
Thomas
2025 年 3 月に 1 泊滞在
4/10
So, we booked this hotel for a stopover, however, without being advised of such and not realising until the following morning (we arrived very late) we had actually been taken to a different hotel so this is the one I’m reviewing! We had arranged a taxi to collect us to take us to our next destination and it was while waiting I suddenly realised that it was in fact not where we were supposed to be! Spoke to the guy at the hotel who explained that we couldn’t stay at the hotel we had booked so were taken there, he was very helpful though in that he contacted our driver to get him to collect us, albeit an exchange on the freeway!
Carole
2025 年 3 月に 1 泊滞在
6/10
Convenient distance to airport. Stayed for one night.
Power sockets are very loose and rooms are not renovated.
HTUT
2025 年 2 月に 1 泊滞在
2/10
I book with expedia before and it got worth .last time they promis refund never got .this time same story pic on web was completely different. The place very unpleasant dirty smell and big disappoint .next i work with another company