Booked 2 rooms with breakfast included staffs at
The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…
Beilei
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
QIJUN
家族旅行
2021 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
前台服务生需要再提高。晚上10点后就不要送水果了,附送的水果刀根本切不了苹果皮,就算了吧!
QIJUN
2021 年 7 月に 2 泊滞在
6/10 (普通)
BO
2020 年 11 月 16 日
BO
2020 年 11 月に 1 泊滞在
10/10 (非常に良い)
ben
2020 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great choice
Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.